📦 Shipping Conditions – EU Countries
Dolly Lopez Art | Luxury Crystal & Resin Artwork
We offer safe and professional shipping of all original artworks across ONLY the EU and UK
Each piece is carefully packed with high-quality materials to ensure it arrives in perfect condition.
Shipping Categories:
🔹 Small Artworks (up to 40 x 60 cm, under 5 kg)
– Shipped via insured parcel (e.g., DHL, UPS)
– Flat rate: €18.00 within the EU
– Includes tracking + signature on delivery
🔹 Medium Artworks (up to 60 x 90 cm, 5–10 kg)
– Shipped via premium courier or art shipping service
– Flat rate: €35.00 within the EU
– Includes tracking, insurance, and protective packaging
🔹 Large or XL Artworks (over 90 cm or 10 kg+)
– Shipped via special art logistics or freight service depending on destination
– Quote on request (average €60–€120)
– Includes professional packaging, full insurance, and appointment delivery if required
✅ Important Notes:
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Processing time: 3–7 business days for safe packaging and dispatch
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Delivery time EU-wide: 5–10 business days depending on country
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All shipments include tracking, insurance, and protective wrapping (bubble wrap, corner protection, custom cardboard or wooden crate for XL works)
❗ Returns & Damages:
Each artwork is unique and handmade, so returns are only accepted for damaged items (documented within 48h of delivery). Please open your package carefully and keep all original materials for potential return processing.
Need help or custom shipping?
Feel free to reach out at [your email] — we’re happy to assist with express delivery, gift wrapping, or gallery shipping options.
*Italy, Germany, Spain (excluding Canary Islands), Austria, Belgium, Bulgaria, Croatia, Estonia, Finland, France, Luxembourg, Netherlands, Czech Republic, Hungary, Slovenia, Slovakia, Ireland, Latvia, Lithuania, Poland, Romania, Denmark , Portugal, Sweden, Greece, Malta